Sheraton Buganvilias Resort & Convention Center

We loved the food in both dining and Club Level rooms. The staff were friendly and helpful. The bed and pillows were comfortable. The location was accessible to everything we wanted to do.

Very nice facilities, especially pools and food at the restaurants. Staff is great always friendly and helpful. Entertainment program is complete and good, including a great entertainment staff. Hotel location is convenient, close enough to downtown and not so far from the airport.

Rooms are very spacious and clean. The view from or window was beautiful. Hotel has everything you Need and right across a farmacia which it was really convenient. Food is ok.

The location was central you can walk to anywhere if you wanted to.

We have stayed at this property many times. It is very well kept and the grounds are beautiful. The pools are beautiful and the water warm. It is a half mile walk to the malecon and lots of excellent restaurants and shopping. The room was pleasant and large. Bedding was luxurious and I especially liked the two kinds of pillows, one firm the other soft. The shower in room 1522 was a bit erratic getting very hot without warning. Could be hazardous, especially for kids. The best thing about the hotel this time and in the past are the people who work there. The bellman are very helpful, the wait staff always accommodating. Everyone seems to be happy to work there. A very special thank you to Lulu Becerra at the concierge desk. She is one of the most helpful, patient, caring and kind people I have ever had the pleasure to meet. I had a medical emergency during our stay. Lulu stayed with me until an ambulance took me to the hospital. And when she was done her shift she came to the hospital to see how I was doing. The Sheraton has an angel working for them. I also want to thank Dr Cesia Santana, the house Dr. She was excellent, very professional and caring.